Technology has the power to transform the way consumers manage and maintain control of their finances.
Online and mobile banking provides easy access to finances, allows consumers to bank on-the-go, eliminates wait times at the bank and over the phone, and provides a convenient way to pay bills, review account activity, transfer funds instantly and get notified about important account information.
But few older Americans are taking advantage of online banking. According to a recent Federal Reserve Board report, only 18 percent of people over the age of 60 use mobile banking.
To help support online banking usage among older adults, Capital One in 2016 partnered with Older Adults Technology Services (OATS) – a nonprofit that helps older adults develop technology skills – and workplace learning innovator Grovo to launch “Ready, Set, Bank: Online Banking Made Easy.”
This online banking course offers a series of videos and lesson plans that explain online and mobile banking basics such as how to navigate apps, set up account activity alerts, better prevent identity fraud, enroll in direct deposit and other important topics. These videos were created for older adults at any stage of the online banking learning process – from those new to online banking to those looking for new skills.
Consumers can access this program at no cost, regardless of where they live or choose to bank.
Since its inception, the program has proven to be indispensable for the millions of older adults who need training and support to take advantage of all that online banking has to offer.
These efforts are part of Capital One’s $150 million Future Edge initiative, which provides community grants and supports initiatives that prepare America’s workforce with the skills needed to fill the jobs of today and tomorrow; helps small business owners and entrepreneurs harness technology to grow, compete, and succeed in the digital age; and provides individuals with financial well-being resources to help them prepare and invest for the future.
For more information on “Ready, Set, Bank” or to view the program, visit www.readysetbank.org